Industrial Division Contacts

We make it easy for you to connect with someone, if you have a question about the Industrial Products. There are 3 ways to get help, you can choose your preferred form of communication below:

1) Click here to send a text message to an industrial engineer who will respond immediately (7AM-11PM, EST, Monday-Friday)

2) Call 617.607.0038 or  800.422.3006, option #4 (7AM-11PM, EST, Monday-Friday)

3) Email: industrial@exergen.com (response within 24 hours)

NOT APPLICABLE TO MEDICAL PRODUCTS

ADDRESSES

Remit to:
Exergen Corporation
PO Box 845622
Boston, MA 02284 USA

Ship to:
Exergen Corporation
400 Pleasant Street
Watertown, MA 02472 USA

FAX: 617.923.9911

For Directions (via MapQuest) to our Watertown, MA facility please click here.

U.S. INDEPENDENT SALES REPRESENTATIVES

Territory
Tel
email
NEW ENGLAND
508-351-6200
sales@andruss-peskin.com
NJ/NYC/PA
201-863-2421
alex.stein@gmail.com
FLORIDA
877-289-4497
hmc@controlsrus.com
MINNESOTA
952-361-6542
kweegmann@comcast.net
CALIFORNIA
866-451-2257
sales@midstateinstruments.com

INTERNATIONAL SALES REPRESENTATIVES

Country
Tel
email
EUROPE
31 413 376 599
office@exergeneurope.com
UK 44 1582 461123 sales@qhigroup.com
JAPAN
81 333 392 6416
customerservice@eddox.com
CHINA
86 010-84574716
sales@exergen.com.cn
CANADA
905-457-6322
sales@mod-tronic.com
SOUTH AFRICA
27 11 918 8340
gavin@aspercon.co.za
AUSTRALIA
61-03 9894-1228
info@heastern.com.au
BRAZIL
(11) 5031-7777
vendas@ztech.com.br

EXERTHERM SALES AND SUPPORT WORLDWIDE

PHONE: 44 1582 461123 EMAIL: sales@qhigroup.com
Pricing Information
To obtain pricing information, please contact your local distributor, or call the factory at (617) 923-9900.  
U.S. distributors | International distributors

RETURNS

RMA #'s are needed for any return, please call 617.923.9900, ext 6238
or email: industrial@exergen.com.
Please include date of purchase, serial #, reason why it is being returned, symptoms of the problem, telephone #, and address to ship back to.
The warranty is 2 years on all Exergen Industrial products, and the warranty is void if product is misused (overheated, damaged lens, etc)

MEDICAL DIVISION CONTACTS

Please contact our Medical Division medical@exergen.com for information on all medical or clinical products, including consumer models, or for questions on their use or applications.

For repair or replacement of any medical or clinical products, including consumer models, please contact our Medical Division at: service@exergen.com

400 Pleasant St. Watertown, MA 02472
Toll Free : 1-800-422-3006
Phone : 617-923-9900 Fax : 617-923-9911